Surprise and delight

Learn how to make your customers love you more at NRF 2018

nrf-2018

Learn more

Sell from anywhere

See how at NRF 2018
in booth #4321

nrf-2018

Learn more

Simplified management

Visit us at NRF 2018
in booth #4321

nrf-2018

Learn more

Surprise and delight

Learn how to make your customers love you more at NRF 2018

nrf-2018

Learn more

Sell from anywhere

See how at NRF 2018
in booth #4321

nrf-2018

Learn more

Simplified management

Visit us at NRF 2018
in booth #4321

nrf-2018

Learn more

Engaged Commerce

Our solutions combined with our Managed IT Services expertise helps empower your consumers and facilitate a better shopping journey. PCMS has over 30 years’ experience in serving the needs of retailers across the world.

Read more about the solutions and retail focused IT services we provide.

Commerce Solutions

Our Commerce Suite combines point of service, omni-channel and enterprise solutions, to provide a comprehensive retail offering.

Service Desk

Available 24 X 365, our agile and responsive Service Desk adapts to the needs of consumers while enforcing your brand values.

IT Services

Extensive understanding and experience of retail IT outsourcing, enables PCMS to manage and support your entire omni-channel operation.

Contact Centre

A scalable Contact Centre that offers business processing outsourcing solutions, supporting the evolving demands of consumers.

PCMS Service Desk – maybe it’s time to consider change

Cost-effective, agile and scalable retail Service Desk support for your IT infrastructure. Trusted by retailers around the world.

Latest news & views

Are you ready for New York?

The NRF Big Retail Show is nearly here – and PCMS will be taking centre stage. We’ve been planning hard for Manhattan and can promise a fantastic booth experience complete with interactive electronic displays. Visitors to our stand will be invited to step... read more

Jeff Scobie, Vice-President Information Systems, Giant Tiger Stores Limited:

“PCMS and VISION BeanStore offer substantial value through a reduced cost of store system ownership as we move to a single-server solution and link our stores centrally, removing the investment in individual stores servers while providing more operational efficiency and higher levels of customer satisfaction.”

Mike Thomason, Vice President of Information Technology, Half Price Books:

“We felt strongly that PCMS had the best POS software to meet our needs. We were also impressed with the partnership approach that PCMS has with their clients. They have been highly responsive.”

Paul Hayes, Head of IT Delivery, John Lewis:

“It was therefore imperative that we operated an EPOS system that will support full integration across each existing sales channel. PCMS’ VISION BeanStore has proven to be the ideal solution, providing us with the ability to more easily integrate systems in the future”

Gary Marshall, Director of Operations at Lakeland, said:

“We selected PCMS’ BeanStore PoS solution to help us meet the diverse and evolving nature of our business. The innovative omni-channel PoS supports our strategy of providing a better shopping journey for our consumers and allows for a true mobile strategy going forward.”

Dave DiPersio, Finance & IT Vice President, NSLC:

“We’re delighted with the results of our partnership with PCMS. The teams’ professional manner and retail expertise were invaluable to the project. We are confident we now have a sustainable infrastructure to support the business going forward”

Chris Edwards, co-founder and managing director, Poundworld:

“In PCMS, we have found a partner with passion and innate understanding of retail, which is demonstrated through its people and Tier 1 customer base. We’re very excited about evolving our IT offer and seeing the benefits in terms of customer experience and estate management.”

Charles Webb from Waitrose, said:

“We’re delighted to be implementing the PCMS’ OnDemand platform. This will allow us the operational agility to deploy new applications when and where we want in the future. With different store concepts, such as Grazing and Juice Bars, we want the flexibility to operate mobile payment devices and to launch new ideas quickly, while maintaining a reliable customer-centric shopping experience. PCMS will be instrumental in helping us to deliver this.”

Learn more about our proven unified commerce retail solutions

Contact Us

Contact us

PCMS Group Ltd
Torwood Close
Westwood Business Park
Coventry, CV4 8HX
+44 (0)24 7669 4455
 

Pin It on Pinterest