Is I.T. giving you a headache?

Let PCMS take away the pain. As a trusted partner, we help companies all over the world improve their organisational performance.

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We Provide Omni-Channel Retail Technology Solutions

PCMS provides end-to-end solutions that help you to serve your customers better.

PCMS Supports the Infrastructure of International Retailers

We help you to maintain excellent customer experience by monitoring your services to ensure maximum trading availability.

Helping Retailers to Trade Efficiently

PCMS can manage and support your entire omni-channel operation.

24 X 365 Retail IT Services

We can support global omni-channel operations around-the-clock.

Enabling Commerce

Our solutions combined with our Managed IT Services expertise helps empower your consumers and facilitate a better shopping journey. PCMS has over 30 years’ experience in serving the needs of retailers across the world.

Read more about the solutions and retail focused IT services we provide  

Commerce Solutions

Our Commerce Suite combines point of service, omni-channel and enterprise solutions, to provide a comprehensive retail offering.

Service Desk

Available 24 X 365, our agile and responsive Service Desk adapts to the needs of consumers while enforcing your brand values.

IT Services

Extensive understanding and experience of retail IT outsourcing, enables PCMS to manage and support your entire omni-channel operation.

Contact Centre

A scalable Contact Centre that offers business processing outsourcing solutions, supporting the evolving demands of consumers.

PCMS & HP ‘Hot Docking’ POS Solution

3-in-1 solution that gives retailers the flexibility of a mobile PoS and the functionality of a fixed PoS. Allowing you to offer a more personalised, customer-centric shopping experience. Read more

Latest Posts

Driving customer loyalty through innovative payment

The way consumers pay for their goods has evolved significantly over the past 12 months alone and this trend is set to continue in 2016. Apple Pay only hit the UK nine months ago, but consumers can now pay for goods via their smartphone or smartwatch using the...

Mike Thomason, Vice President of Information Technology, Half Price Books

“We felt strongly that PCMS had the best POS software to meet our needs. We were also impressed with the partnership approach that PCMS has with their clients. They have been highly responsive.”

Paul Hayes, Head of IT Delivery, John Lewis

“It was therefore imperative that we operated an EPOS system that will support full integration across each existing sales channel. PCMS’ VISION BeanStore has proven to be the ideal solution, providing us with the ability to more easily integrate systems in the future”

Dave DiPersio, Finance & IT Vice President, NSLC

“We’re delighted with the results of our partnership with PCMS. The teams’ professional manner and retail expertise were invaluable to the project. We are confident we now have a sustainable infrastructure to support the business going forward”

Chris Edwards, co-founder and managing director, Poundworld

“In PCMS, we have found a partner with passion and innate understanding of retail, which is demonstrated through its people and Tier 1 customer base. We’re very excited about evolving our IT offer and seeing the benefits in terms of customer experience and estate management.”

Learn more about our proven retail technology solutions

Contact Us

Contact Us

The PCMS Group plc
PCMS House, Torwood Close
Westwood Business Park
Coventry, CV4 8HX
+44 (0)24 7669 4455