
Engaged Commerce
Our retail solutions, combined with our Managed IT Services expertise, empower your consumers and facilitate a better shopping journey. PCMS has over 30 years’ experience in serving the needs of retailers across the world.

Engaged Commerce
Our retail solutions, combined with our Managed IT Services expertise, empower your consumers and facilitate a better shopping journey. PCMS has over 30 years’ experience in serving the needs of retailers across the world.
Learn more about the solutions we provide:
Commerce Solutions
Our Commerce Suite combines point of service, omni-channel and enterprise solutions, to provide a comprehensive retail offering.
Service Desk
Available 24 X 365, our agile and responsive Service Desk adapts to the needs of consumers while enforcing your brand values.
IT Services
Extensive understanding and experience of retail IT outsourcing, enables PCMS to manage and support your entire omni-channel operation.
Contact Centre
A scalable Contact Centre that offers business processing outsourcing solutions, supporting the evolving demands of consumers.
Latest news & views
How PCMS delivers for our retail clients
At PCMS, we spend a lot of time thinking about how to create better experiences for customers shopping at the retailers who work with us. We don’t just think about how to get people in and out of the store quickly. We think about how we can help retailers build... read morePersonalisation is key to customer loyalty – special report
31% of customers indicate they would actually like their shopping experience to be more personalised than it actually is. Today’s consumers connect with brands across multiple channels, which complicates the process of recognising, servicing, and rewarding loyal... read moreStudents With a Passion for Technology, Look No Further!
PCMS offers two distinct undergraduate placement opportunities aimed at both technical students who are keen to pursue a career in Software Development or Business/IT students looking for a career as a Business Analyst (BA). Once the 12-month placement is completed,... read more