Is I.T. giving you a headache?

Let PCMS take away the pain. As a trusted partner, we help companies all over the world improve their organisational performance.

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We Provide Omni-Channel Retail Technology Solutions

PCMS provides end-to-end solutions that help you to serve your customers better.

PCMS Supports the Infrastructure of International Retailers

We help you to maintain excellent customer experience by monitoring your services to ensure maximum trading availability.

Helping Retailers to Trade Efficiently

PCMS can manage and support your entire omni-channel operation.

24 X 365 Retail IT Services

We can support global omni-channel operations around-the-clock.

Enabling Commerce

Our solutions combined with our Managed IT Services expertise helps empower your consumers and facilitate a better shopping journey. PCMS has over 30 years’ experience in serving the needs of retailers across the world.

Read more about the solutions and retail focused IT services we provide  

Commerce Solutions

Our Commerce Suite combines point of service, omni-channel and enterprise solutions, to provide a comprehensive retail offering.

Service Desk

Available 24 X 365, our agile and responsive Service Desk adapts to the needs of consumers while enforcing your brand values.

IT Services

Extensive understanding and experience of retail IT outsourcing, enables PCMS to manage and support your entire omni-channel operation.

Contact Centre

A scalable Contact Centre that offers business processing outsourcing solutions, supporting the evolving demands of consumers.

PCMS & HP ‘Hot Docking’ POS Solution

3-in-1 solution that gives retailers the flexibility of a mobile PoS and the functionality of a fixed PoS. Allowing you to offer a more personalised, customer-centric shopping experience. Read more

Latest Posts

Britain’s favourite kitchenware retailer, Lakeland selects PCMS

With an unrivalled collection of creative kitchenware and home products, Lakeland has chosen PCMS’ VISION Commerce Suite, including VISION BeanStore as its point of sale (PoS) solution and VISION Channel Manager to orchestrate data between the retailer’s other selling...

PCMS Contact Centre rises to the challenge

British food manufacturer, Renshaw, which has over 100 years’ experience in baking, cake decorating and product innovation; has partnered with PCMS to help manage and build its client relationships. The PCMS Contact Centre is making outbound telephone calls on a...

Mike Thomason, Vice President of Information Technology, Half Price Books

“We felt strongly that PCMS had the best POS software to meet our needs. We were also impressed with the partnership approach that PCMS has with their clients. They have been highly responsive.”

Paul Hayes, Head of IT Delivery, John Lewis

“It was therefore imperative that we operated an EPOS system that will support full integration across each existing sales channel. PCMS’ VISION BeanStore has proven to be the ideal solution, providing us with the ability to more easily integrate systems in the future”

Dave DiPersio, Finance & IT Vice President, NSLC

“We’re delighted with the results of our partnership with PCMS. The teams’ professional manner and retail expertise were invaluable to the project. We are confident we now have a sustainable infrastructure to support the business going forward”

Chris Edwards, co-founder and managing director, Poundworld

“In PCMS, we have found a partner with passion and innate understanding of retail, which is demonstrated through its people and Tier 1 customer base. We’re very excited about evolving our IT offer and seeing the benefits in terms of customer experience and estate management.”

Learn more about our proven retail technology solutions

Contact Us

Contact Us

The PCMS Group plc
Torwood Close
Westwood Business Park
Coventry, CV4 8HX
+44 (0)24 7669 4455