2011 continued to be a challenging year for retailers around the world, with the effects of the global recession still reverberating through our economies, it forced us to address efficiencies at every level of our organisations. Here at PCMS Group, we invested heavily in our product suites, managed services, infrastructure and personnel, to provide a range of leading-edge technology solutions and services that enable us to help our customers maximise the performance of their business.
The team at PCMS has never been stronger which was reflected in our performance throughout 2011. We are delighted to have welcomed a number of new clients from around the world across multiple retail sectors including Department Stores, Convenience, Fashion, Grocery, Books, Hospitality and Electrical Hardware. Our successes have been recognised with our first appearance in the Sunday Times Profit Track 100, continuing success in the RIS 2011 LeaderBoard and being named for the first time on the MSPMentor 100 list of the world’s top 100 managed service providers.
We held our first Global Software User Group in New York following this year’s NRF ‘Retail’s Big Show’ in January. This was a prime opportunity for our customers to meet in one place and discuss the big issues in global retail, as well as updating eachother on their current IT projects. The user group also enabled us to keep our customers informed on what PCMS is doing to ensure our technology remains at the forefront of retail solutions. The user group was well received with customers from around the world including the UK, USA, Italy, Germany, South Africa and Australia joining us – many thanks go to all of our customers and partners who joined us for making the first meeting such a success.
I would also like to take this opportunity to thank our users and partners from around the world for their support in providing references and introductions which have contributed significantly to our continued success.
Richard Goodall
Group Sales and Marketing Director