The telephone is the most commonly used means of communication when doing business. The speed and manner in which your calls are answered and dealt with will leave a lasting impression with your clients.
Maintaining a dedicated, full time professional reception is not always viable for some businesses. PCMS can provide a back up service for an existing reception and take calls on an overflow basis our out of hours - or we can deliver a total, 24/7 outsourced solution.
PCMS can build a service that meets your specific needs. You may require a complete service that includes patching calls through to people within your organisation or updating diaries, or you may require a basic message forwarding service. Whatever your needs are, we are able to fulfil them.
All clients will be provided with an account manager and regular reporting.
Contact us now to find out more about PCMS Reception Service and what we can do for you.