PCMS Special Research Report

PCMS Special Research Report

Embrace the Pace: Where is agile retail heading in the next five years? This new report from PCMS outlines changes in omnichannel expectations over the next five years. Better stock availability and faster service across channels are among UK consumers’ omnichannel...
Mobile Drives Accelerated Shift in Unified Commerce

Mobile Drives Accelerated Shift in Unified Commerce

Mobilization of retail shoppers and a renewed focus on the customer are catalysts for the new model of unified commerce. According to the 2017 POS/Customer Engagement Benchmarking Survey, from BRP and sponsored by PCMS, retailers understand the always-connected...
What’s New in Retail? The Mobile World of Retail

What’s New in Retail? The Mobile World of Retail

The proliferation of mobile devices is driving massive changes to the world of retail significantly expanding the use of mobile technology for customer identification, customer engagement, associate training and task management, point of sale (POS) and payments. This...

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