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PCMS and ITIM
Web Address: www.itim.com
Location: UK
Sector: Retail
Solution(s): Service Desk
About ITIM
Established in 2000 as a supplier of retail systems, Itim has grown rapidly to become one of the UK's most exciting software vendors. Itim is a fantastic place to work and the perfect place to find software solutions for your business names.
Solution(s) Overview
- 24 x 365 service desk
- Branded ITIM
- Provides single point of contact, management, distribution and reporting of all ITIM customer incidents
- Manages 3rd parties and resolver groups
- Account management
- ITIM supplier management