PCMS

About PNI Digital Media
PNI Digital Media Inc. has developed a reputation as the leading innovator in online and in-store digital media solutions for major retailers who want to enable on-demand production of personalized products using consumer media.

Solution(s) Overview

• Hosting services
  • Providing rack space and power for 5 racks
  • Two London Data Centres
  • Resilient link
  • Real time backup of PNI data storage
• Network management
  • Technical management
  • Five hosted racks with load balancing, servers and switches
  • PCMS networks direct to London data centres
• Bandwidth
  • Manage 30mbps bandwidth capacity on a continuous basis to PNI
  • +98% consistent high level service
  • Provides hi speed data packet transmissions throughout the PNI domains and networks

Testimonial(s)
"Since our specialism isn't IT managed services, ensuring that our chosen outsourced provider totally understood our requirements, to achieve a solution to suit our specific needs, was paramount.

"As digital photography becomes increasingly mainstream and technologically advanced, the size of the files we need to distribute has become larger. With Pixology operated kiosks situated in large retail outlets such as Jessops and Duane Reade (US Drug Store Chain) and web-based services offered through Nikon, John Lewis and Dixons, service failure could prove disastrous. Our data centre was formerly located at our UK headquarters in Guildford and we were at a point where it was prohibitively costly to run high speed data links. A local internet registry directly connected to the internet backbone, PCMS's data centre has immediately provided us with increased levels of service and potential for cost benefits."

"Throughout this important outsourcing exercise, we have been pleased by the fact that the cost of outsourcing our entire server requirements to a managed service provider as well as the first twelve months fees, is far less than we would have needed to pay just to upgrade our existing lines"

"Our initial decision to source to a managed service provider was based predominantly on ensuring existing and potential clients, both in the UK and overseas, continue to be provided with a resilient solution to their digital imaging requirements - in terms of connectivity and software as well as bandwidth. We have achieved all of this as well as a positive impact on the balance sheet. It has also introduced us to a new partner".

"We are thrilled with the relationship and a relationship is what it is. We don't see PCMS as a supplier, rather a managed services partner. With great account management, we had painless implementation with minimal disruption to our own staff, systems and customers."

Download Full Case Study
PCMS and PNI Digital Media Inc Case Study