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PCMS and Unipart
Web Address: www.unipart.co.uk
Location: UK
Sector: Automotive
Solution(s): Managed Services
About Unipart
Unipart is the UK's largest independent supplier of aftermarket components in the UK having a nationwide network of more than 300 branches, a turnover in excess of £251m and providing a consistent, national service, fully supported by comprehensive product ranges and high levels of branch availability through its national network. Unipart Automotive is part of the Unipart Group, one of the largest independent logistics companies in Europe.
Solution(s) Overview
- Service management
- Service desk
- Incident management, problem management, service request
- Infrastructure, desktop, and support
- Project delivery
- Hardware maintenance
- 50+ services for 30+ partners, suppliers & sub contractors
- 3,000 incidents per month
- Tupe of personnel
Download Full Case Study
PCMS and Unipart Case Study