News
Unipart chooses PCMS to deliver IT transformation
24th June 2010
Unipart Automotive, part of the Unipart Group, has awarded a multi million pound IT management contract to PCMS, one of the UK's leading managed service providers. The contract is part of a complete business transformation programme being undertaken by Unipart Automotive that will evolve its IT provision across the business and help to drive cost savings and efficiency across its operations....
24th June 2010
Unipart Automotive, part of the Unipart Group, has awarded a multi million pound IT management contract to PCMS, one of the UK's leading managed service providers. The contract is part of a complete business transformation programme being undertaken by Unipart Automotive that will evolve its IT provision across the business and help to drive cost savings and efficiency across its operations....
PCMS Contact Centre set to smash the Magic Number in 2010
11th June 2010
The PCMS Contact Centre hit an impressive landmark during 2009 by handling one million customer service enquiries and is set to smash this in 2010, having handled over 672,000 customer service calls this year so far. This achievement reflects a busy and successful 2009, as the Contact Centre welcomed new clients, and existing users expanded their use of PCMS to handle customer liaison which is continuing throughout 2010....
11th June 2010
The PCMS Contact Centre hit an impressive landmark during 2009 by handling one million customer service enquiries and is set to smash this in 2010, having handled over 672,000 customer service calls this year so far. This achievement reflects a busy and successful 2009, as the Contact Centre welcomed new clients, and existing users expanded their use of PCMS to handle customer liaison which is continuing throughout 2010....
PCMS is shortlisted for two Retail Week Technology Awards
5th May 2010
PCMS has been shortlisted in two categories at this year's prestigious Retail Week Technology Awards. ...
5th May 2010
PCMS has been shortlisted in two categories at this year's prestigious Retail Week Technology Awards. ...
Changing profile of the PCMS Contact Centre Business Development Team
9th March 2010
The PCMS Business Development Team is going through a period of expansion following a successful year in 2009. Due to the number of telemarketing, appointment booking, telesales, list cleansing and lead generation campaigns currently planned the team will expand by the end of Spring 2010. ...
9th March 2010
The PCMS Business Development Team is going through a period of expansion following a successful year in 2009. Due to the number of telemarketing, appointment booking, telesales, list cleansing and lead generation campaigns currently planned the team will expand by the end of Spring 2010. ...
PCMS Contact Centre Opportunities
4th February 2010
The PCMS Contact Centre enjoyed a busy year in 2009 with extremely positive feedback on our customer service levels and client satisfaction rates. To satisfy the needs of our continually evolving client base and growth in existing customer accounts, the Contact Centre is expanding and is set to grow by 50% in 2010 with the addition of new team members in Customer Service, Telephone Handling and Customer Care roles....
4th February 2010
The PCMS Contact Centre enjoyed a busy year in 2009 with extremely positive feedback on our customer service levels and client satisfaction rates. To satisfy the needs of our continually evolving client base and growth in existing customer accounts, the Contact Centre is expanding and is set to grow by 50% in 2010 with the addition of new team members in Customer Service, Telephone Handling and Customer Care roles....
PCMS shoots up the leaderboard
3rd February 2010
Following on from a highly successful year, global retail IT specialist, PCMS, has been awarded fourth place in the annual leaderboard ratings of top US retail technology publication, RIS News. In the Top 20 Software Vendors category, family-run PCMS was ranked alongside the world's leading software companies such as IBM and Oracle. ...
3rd February 2010
Following on from a highly successful year, global retail IT specialist, PCMS, has been awarded fourth place in the annual leaderboard ratings of top US retail technology publication, RIS News. In the Top 20 Software Vendors category, family-run PCMS was ranked alongside the world's leading software companies such as IBM and Oracle. ...
VISION BeanStore is awarded PA DSS compliance
12th January 2010
With the July 2010 deadline for retailers to achieve PCI compliance creeping ever closer, VISION BeanStore, the leading EPoS software from retail IT provider PCMS Group, has been awarded compliance with PCI Payment Application Data Security Standard (PA DSS V1.2). PCMS's system also makes it the first company that is able to offer a solution that can reduce the level of assessment a retailer needs. Retailers who are not compliant by the deadline run the risk of heavy fines and significantly increased liability...
12th January 2010
With the July 2010 deadline for retailers to achieve PCI compliance creeping ever closer, VISION BeanStore, the leading EPoS software from retail IT provider PCMS Group, has been awarded compliance with PCI Payment Application Data Security Standard (PA DSS V1.2). PCMS's system also makes it the first company that is able to offer a solution that can reduce the level of assessment a retailer needs. Retailers who are not compliant by the deadline run the risk of heavy fines and significantly increased liability...