About Managed Services
The PCMS Group is a leading provider of Managed IT Support Services and Strategic Outsourcing Solutions with over 20 years experience in managing business critical systems on a 24 x 365 basis, both in the retail and corporate marketplace.
PCMS specialise in Strategic and Tactical outsourcing which can be required for a wide range of reasons:
- Increased Security
- High-end Availability
- Lower Cost of Ownership
- Additional Capacity
- Out-of-Hours Support
- Resource and Skill Sets
- Outsourcing Non-Core Functions
- Platform Independence
It is our objective to understand the business requirement and impact for IT services provided, thereby enabling us to manage incidents and provide advice and guidance as effectively as possible.
PCMS's purpose built infrastructure includes:
- 3 x UK Data Centres (London and Coventry)
- Software as a Service (SAAS)
- One Stop Shop
- Shared interconnects between all data centres
- Highly resilient direct connections to the Internet
- 24 x 365 Operations
IT services offering includes:
- Disaster Recover and Business Continuity
- 24x365 Service Desk
- Enterprise Monitoring
- Application Management
- Outsourcing