Managed IT Services
PCMS Group was established as a UK managed services provider in 1982 and has grown from a small business to a company employing 400+ staff in the UK and USA. There are three main divisions to the Group:
- Managed Services
- Software Solutions
- Customer Services
PCMS managed services are based from the UK head office in Coventry. Located at the heart of the country, the UK managed services centre hosts the 24 / 365 Technical Operations Centre, Service Desk and Contact Centre and a large fully secured data-centre supported by our Infrastructure, Network and Desktop support teams that reaches a global presence.
PCMS managed services has extensive experience in providing managed services to organisations across the globe ranging from Automotive, Logistics & Warehousing, multi-national Manufacturing & Engineering operations, Retail, Financial and Corporate markets.
The PCMS group is a leading provider of managed support services and strategic outsourcing solutions that provide "value-add" services to the everyday challenges for your operation. The core benefits of strategic outsourcing are:
- Provide control and reduce operating costs
- Risk mitigation
- Increase in business agility
- Facilitate change
- Strategy alignment
- Access to expert talent pool
- Single point of contact
- 24 / 365 support operations
With 30 years' experience within the managed services sector, the PCMS managed services ethos places your business at the heart of our services to ensure true strategic alignment and that maximum return from investment is realised. PCMS brings this to life for your business via the following core products:
- Strategic Outsourcing Solutions
- Fully Managed IT Support Services
- Network & Communications
- Infrastructure & Desktop Support
- Applications Management
- Hosting & Managed SAP Solutions
- Project Delivery
- Consultancy
- 24x7 Service Desk
- 120 seat Contact Centre
- Hosting & Managed PCMS "VISION" Products