Rocking all over the world Richard Smith, managing director at PCMS, discusses how IT providers can help drive a retailer's business from a number of perspectives, by giving them the additional functionality that will differentiate them from the competition...
Less Is More Boots is on a mission to reduce shrinkage to new lows with integrated security systems. Head of loss prevention, Robert Jennings, talks Joanna Perry through the project...
Boots trials loss prevention solution
Boots, the UK's leading health and beauty retailer, has joined forces with retail software and services specialist, PCMS Group, to trial a loss-prevention programme. The new trial will take place at Boots's Mansfield store and will incorporate a range of measures - POS data analysis, networked video and video analytics - within one package to deliver a solution to tackle fraud, theft and shrinkage...
Boots remedies till fraud with SmartStore data mining Boots has saved 'millions of pounds' since hooking up a point-of-sale data mining system in 2006, it said this week. The system delivers real-time alerts to store managers so they can act quickly to stop suspicious transactions...
Contact centre achieves 90 percent approval rating The Co-operative Group's membership contact centre, operated by Midlands-based PCMS Group, has achieved a remarkable 90 per cent approval rating from its users, making it one of the most highly-rated call centre operations in the country. The 2.5 million members of the world's largest consumer co-operative society receive a dividend share of the group's profits twice a year. The most recent payout, which took place in September of this year, was the largest in the group's 160-year history....
New monitoring solution unveiled Midlands-based PCMS Group, one of the world's leading independent providers of retail software and managed services, has unveiled its new Monitoring Solution - the company's latest offering for the business marketplace. The package is a powerful tool that enables businesses to respond quickly to equipment or system failures. The solution is applicable across any business environment that relies on an IT infrastructure and has already been proven in retail, supply chain and financial services environments...
Krispy Kreme looks to PCMS to support growth PCMS Group, the Midlands-based provider of market-leading retail software and outsourced managed services, is helping to drive the expansion of Krispy Kreme's retail estate by nearly 30 per cent in 2008. PCMS has provided EPOS software for Krispy Kreme - one of the country's most forward-looking food retailers and famed for its range of gourmet doughnuts - since its entry into the UK market in 2004...
PCMS appoints Mike Rogers as Sales Manager Retail software provider PCMS has strengthened its frontline team by recruiting Mike Rogers to the role of sales manager - specifically for the small-to-medium sized (SMB) retailer marketplace. Rogers, a 16-year veteran of the retail software industry, has joined the company from Retail Business Solutions, where he spent five years as sales director, looking after clients such as Harrods, Jaeger and Wyevale Garden Centres...
PCMS Provides total Retail Solution PCMS Group will be showcasing its portfolio of software products and managed services for the retail industry at this years Retail Solutions exhibition. Its software applications are designed with the retailer's convenience at their core and this customer-focused approach has seen new business wins for implementation of its market-leading Vision BeanStore product with high street retailers over the last year including Waitrose and Marks & Spencer....
Coventry Contact Centre Goes Big For Red Nose Day Volunteers from PCMS Group plc contact centre in Coventry are donating their services next Friday night (16 March) to help staff the Red Nose Day '07 donation line....
IT Girls(and Boys)... Richard Smith, Managing Director, PCMS Group, takes a look at the question of retail IT, examines the marketplace and what retailers can expect and demand from IT systems...
New Membership Scheme for the Co-operative Group The Co-operative Group and retail IT solutions provider, The PCMS Group have rolled out the IS and call centre operations driving the Co-operative Group's revitalised membership scheme. The scheme has been made available to members since the beginning of September 2006 and has also completed its first payment to over 1.2 million members...
Co-op membership scheme takes off The Co-operative Group is receiving 10,000 applications a week to its membership scheme, which went live in September.
The scheme which is run by the PCMS Group, gives the organisation a single view of its customers as they shop across its businesses - including food,funeral,pharmacy, travel,banking and insurance sectors
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PCMS Finds Software Licensing Gap, Debuts LASSO(TM) to Simplify Licensing Management for Mid-Market Companies PCMS, a Cincinnati-based technology services provider, announced today a new service dubbed LASSO(TM) that helps companies root out unlicensed and incompatible business software while streamlining overall software license management...
Underpinning the Underwriters... The PCMS Group, one of the country's leading providers of outsourced IT services to the insurance industry, is celebrating this month following the commencement of a three year contract with Managing Agency Partners Limited (MAP), one of the foremost independent underwriting agencies working in the Lloyd's of London insurance market...
A Symologic Relationship... PCMS Group, the managed services IT provider, has seen its relationship with Symology further cemented this month with news that its total IT solution for the company has gone live. Symology is one of the country's leading suppliers of integrated IT solutions for the management of infrastructure assets such as highways, land and property...
PCMS Races Past Competition in RIS News Leaderboard Survey The retail community and industry experts give strong marks to PCMS as it dominates several categories in RIS News Leaderboard...
Top Honors for PCMS PCMS scores another high entry into US retail IT charts. Coventry-based retail IT specialist, The PCMS Group, has been recognised by the United States most influential retail technology publication, RIS NEWS, in its annual leader board ratings....