- A fully managed service for applications that are either hosted in a PCMS data centre or remotely at a customers site
- Various levels of support are available to meet your exact requirements with up to 24x365 cover on an instance by instance basis
- Full problem diagnosis and rectification with incident management and reporting
- Regular or ad-hoc health check reporting with recommendations for service improvements
- Upgrade or patch service to meet customer requirements
- Applications supported:
- SAP
- Oracle Database
- Microsoft SQL Server
- Citrix
- Other applications on request