News & Views

Read our latest news and press articles featuring PCMS and our thought provoking blog collection. Download retail whitepapers to get an insight into the latest trends in unified commerce.

PCMS Special Research Report

Embrace the Pace: Where is agile retail heading in the next five years? This new report from PCMS outlines changes in omnichannel expectations over the next five years. Better stock availability and faster service across channels are among UK consumers’ omnichannel...

Mobile Drives Accelerated Shift in Unified Commerce

Mobilization of retail shoppers and a renewed focus on the customer are catalysts for the new model of unified commerce. According to the 2017 POS/Customer Engagement Benchmarking Survey, from BRP and sponsored by PCMS, retailers understand the always-connected...

What’s New in Retail? The Mobile World of Retail

The proliferation of mobile devices is driving massive changes to the world of retail significantly expanding the use of mobile technology for customer identification, customer engagement, associate training and task management, point of sale (POS) and payments. This...

Unified Commerce: A Future Worth Moving Towards

While businesses know that they need to invest in unified commerce strategies, many retailers don’t move forward or move forward slowly because of cost. With ever smaller margins, the move towards eCommerce, and so many retailers struggling to keep doors open, today’s...

A peek behind the scenes of the PCMS Service Desk

In order to understand just what it is that makes the PCMS Service Desk a cut above the rest, we thought we’d find out more about the people, processes and technology behind it. And who better to ask than Jo Thompson, Head of Support? Jo was a finalist for the...

The Range implements new point of sale solution

Homeware, leisure and garden products retailer The Range has completed the roll out of a new PoS from PCMS across its entire estate of 140 stores. They recognised the need to future-proof operations with a unified commerce offering. Seeking to underpin its fast-paced...

Frictionless POS: 2017 POS Software Trends Report

Hospitality Technology gathered insight from a wide range of POS software companies to find out about noteworthy 2016 technology releases as well as plans for 2017. Suppliers were also asked to detail what is being done to specifically address mobility and the shift...

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