Skip to page content Go to primary navigation Go to secondary navigation Access key details Go to the home page Go to the news page Go to sitemap Go to seach page Go to copyright page Go to contact us page
FAQs

What makes the PCMS Loss Prevention solution stand out from others?
When you purchase a Loss Prevention solution from PCMS, you not only purchase leading edge technology but also the extensive experience of our core team of Loss Prevention Consultants and our whole retail solution delivery expertise. With over 40 years combined experience working directly in the retail Loss Prevention industry, you can benefit from their knowledge. At PCMS the customer experience is a primary focus for us and we will do all that we can to ensure you get the results you desire.

Is the PCMS Loss Prevention solution going to pay for itself?
Absolutely. We would anticipate that a return on investment would be easily achieved within the first year of deployment but most likely within the first six months. After this point you would expect to be adding significant value back to your business year after year. As a general rule our solution will out-perform the ROI predictions made at the outset with savings being made immediately following deployment.

Is PCMS's Loss Prevention solutions part of a suite of products?
PCMS is one of the world's leading providers of integrated software, services and hardware systems to the retail industry and the leading independent retail IT solutions provider in the UK. PCMS LossPrevention integrates seamlessly with our BeanStore PoS solution but also works independently with any other PoS system you are running as a standalone solution.

What types of fraud will PCMS Loss Manager identify?
PCMS LossPrevention uses a number of sophisticated analysis techniques to identify all generally known retail fraud, theft and other loss types as well as those specific to your own business. Our extensive experience in the retail industry enables us to maintain a complex and up-to-date knowledgebase of fraudulent activity patterns which we constantly build into our solutions delivery.

Is there a way of validating the capability of LossPrevention before we commit to an outright purchase?
PCMS does not believe that data exercises alone add any real value in evaluating the value of a data mining solution or provide any support to a business case. Our approach would be to engage with you to deliver and use our solution so you are able to fully validate our solution's capability, usability, fit to your business and real value returned. We are confident that our expertise and our solution will allow us to deliver this approach on a cost neutral or cost positive basis.

How much does LossPrevention cost?
LossPrevention can be purchased on a one off perpetual licence basis or on a fully managed service basis both of which will vary from retailer to retailer depending upon the scope of each individual implementation. PCMS would be pleased to offer a quotation specified to your business and your requirements.

Do PCMS offer LossPrevention as a 'Software as a Service' option?
LossPrevention is available on a SaaS basis for retailers who want to take advantage of PCMS's ability to manage all aspects of the implementation and management of the solution, as well as take advantage of spreading the cost over an agreed period. Managing IT services for retailers is a core function of the PCMS business and we are happy to discuss the SaaS option to meet you individual requirements.

How long will it take to get LossPrevention installed & working in my business?
PCMS have a tried and trusted implementation methodology which delivers a quick to market capability for our customers. However, the specific timescales will always be individual to the retailer based on the individual PoS type, access to data feeds and specific business requirements and implementation plans. PCMS always aim to achieve a maximum 12 week implementation period for client hosted contracts. The Software as a Service implementation option is typically achieved in shorter timescales.

What EPoS systems will LossPrevention integrate to?
PCMS LossPrevention will integrate to any PoS solution and the task of integration to individual PoS types is a fundamental element of our implementation process. LossPrevention will easily take into account the variability of individual PoS feeds, content and structure. We are happy to discuss this further to address any concerns you might have.

Will LossPrevention integrate with other store and back office systems?
LossPrevention has been designed with this in mind. Our data module approach alongside the core Loss Prevention capabilities allows data to be integrated from other sources, such as RFID, cash management, stock movement, HR, EAS and CCTV to provide you with complete visibility of the bigger picture.

How can I find out more about LossPrevention?
In the first instance please contact us and one of our Loss Prevention Consultants will meet with you to discuss your individual business requirements and arrange a full product demonstration as well as discuss the available options and price to take advantage of our solution.