PCMS

VISION Estate Manager takes retail application monitoring to a new level with the PoS business requirements being instrumental in driving the systems management. The traditional low level technical monitoring is embraced in the design, but is only one part of the solution and is extracted by the processing in the rules engine.

VISION Estate Manager delivers a state-of-the-art retail systems management solution for hardware and VISION applications.

• Driven by an analytical rules engine that identifies failure patterns, issues and technical problems covering a wider business-driven context
• Detects functional and technical issues across the retail estate and assists with the impact analysis, diagnosis and resolution of problems
• Extensible to embrace new functional and non-functional enhancements to the PoS applications and services
• Designed, presented and secured for a range of users including business operators right down to the third line support technicians