Engaged Commerce

Our retail solutions, combined with our Managed IT Services expertise, empower your consumers and facilitate a better shopping journey. PCMS has over 30 years’ experience in serving the needs of retailers across the world.

Engaged Commerce

Our retail solutions, combined with our Managed IT Services expertise, empower your consumers and facilitate a better shopping journey. PCMS has over 30 years’ experience in serving the needs of retailers across the world.

Learn more about the solutions we provide:

Commerce Solutions

Our Commerce Suite combines point of service, omni-channel and enterprise solutions, to provide a comprehensive retail offering.

Service Desk

Available 24 X 365, our agile and responsive Service Desk adapts to the needs of consumers while enforcing your brand values.

IT Services

Extensive understanding and experience of retail IT outsourcing, enables PCMS to manage and support your entire omni-channel operation.

Customer Centre

Our scalable contact centre cuts your costs, builds your profits and enhances your customer experience.

Latest news & views

The power of retail mobile on the rise

Over the last decade, the power of mobile technology has caused a significant disruption in the traditional retail model. The rapid growth and ease of use of mobile devices are catalysts to the evolution of shopping behaviours and elevated customer expectations. And...

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Can grocers give us an experience to savour

With margins squeezed, rising customer expectations and the threat of new entrants, global grocery retailers have to change the way they differentiate. PCMS Head of Business Architecture Martin Ward describes how single platform commerce can help grocers win in...

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PCMS celebrates a decade of innovation with Pick n Pay

PCMS is celebrating its landmark 10th anniversary with major South African supermarket brand Pick n Pay. The Pick n Pay and PCMS partnership began in 2009 when PCMS was commissioned to provide new point-of-sale software. Since then, PCMS has rolled out its VISION...

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Jeff Scobie, Vice-President Information Systems, Giant Tiger Stores Limited:

“PCMS and VISION BeanStore offer substantial value through a reduced cost of store system ownership as we move to a single-server solution and link our stores centrally, removing the investment in individual stores servers while providing more operational efficiency and higher levels of customer satisfaction.”

Mike Thomason, Vice President of Information Technology, Half Price Books:

“We felt strongly that PCMS had the best POS software to meet our needs. We were also impressed with the partnership approach that PCMS has with their clients. They have been highly responsive.”

Paul Hayes, Head of IT Delivery, John Lewis:

“It was therefore imperative that we operated an EPOS system that will support full integration across each existing sales channel. PCMS’ VISION BeanStore has proven to be the ideal solution, providing us with the ability to more easily integrate systems in the future”

Gary Marshall, Director of Operations at Lakeland, said:

“We selected PCMS’ BeanStore PoS solution to help us meet the diverse and evolving nature of our business. The innovative omni-channel PoS supports our strategy of providing a better shopping journey for our consumers and allows for a true mobile strategy going forward.”

Dave DiPersio, Finance & IT Vice President, NSLC:

“We’re delighted with the results of our partnership with PCMS. The teams’ professional manner and retail expertise were invaluable to the project. We are confident we now have a sustainable infrastructure to support the business going forward”

Charles Webb from Waitrose, said:

“We’re delighted to be implementing the PCMS’ OnDemand platform. This will allow us the operational agility to deploy new applications when and where we want in the future. With different store concepts, such as Grazing and Juice Bars, we want the flexibility to operate mobile payment devices and to launch new ideas quickly, while maintaining a reliable customer-centric shopping experience. PCMS will be instrumental in helping us to deliver this.”

Learn more about our proven commerce solutions

Contact Us

Contact us

PCMS Group Ltd
Torwood Close
Westwood Business Park
Coventry, CV4 8HX
+44 (0)24 7669 4455
 

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