Fraud prevention

Security of solution and peace of mind, delivered seamlessly and discreetly.

Maintain credibility

Fraud hotlines must be manned with the ultimate sensitivity and reliability. Our advisors work with accuracy and discretion, and each have a deep understanding of your business, practice and ethos.

Ready for action

Whether it’s web-based or via telephone, fraud support services can range between relative inactivity to a high frequency of calls very quickly. You need a service provider that can scale up and down swiftly, redeploying advisors without errors and with a reassuring manner for your customers.

Find out how our Contact Centre can help you increase profit


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Profit Protection

Provides omni-channel retailers with vital information to help decrease loss.

Continuous Improvement

Retailers should not have to firefight support issues! The service you provide deserves constant attention and processes in place to help improve it.

Managed IT services

PCMS’ Managed IT Services solutions take responsibility for delivering everything your business needs to help support your IT requirements.

Contact us

PCMS Group Ltd
Torwood Close
Westwood Business Park
Coventry, CV4 8HX
+44 (0)24 7669 4455

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