Adaptable and scalable solutions that cater for the unique challenges in food service.
As common standards emerge between retail and hospitality systems, whether local or global, Quick Service, Table Service or Retail, PCMS has the expertise to help customers experience the value of flexible, open-standards technologies. The VISION Commerce solution for Hospitality has been packaged specifically to address the needs of the global marketplace. Control one global system – across multiple restaurant concepts and menus, offer global customer loyalty programs, operate in multiple languages with multiple currencies and taxation, and enjoy the advantage of reduced overall implementation costs through centralisation.
Meet ever evolving customer expectations with hospitality solutions that can:
- Provide multiple personalities – Specific functionality for different hospitality areas, including table service/restaurant, quick service, bar & ‘tabs’, drive-thru and delivery service
- Mobile solutions – Manage the entire customer experience from placing the order to payment at the customers location in the outlet
- Food modifiers – Ensures the customer is offered all options related to the menu item they have selected
- Kitchen printing – The customer’s order is captured, including modifiers and special requests, and sent to the relevant printer in the preparation area
- Panel maintenance – Panels are displayed on the PoS, showing the description, image and modifiers of the items; ensuring the customer ordering experience is efficient
- Inventory management – Inventory is managed at ingredient level based on the recipe of the menu items
- QSR kitchen system integration – New orders and order amendments are displayed on the kitchen screens to allow teams to effectively manage the preparation and table service processes
- Dallas key integration – Dallas keys provide an efficient way to log-on and access a servers open order though the PoS