Retail system alerting and monitoring
With data becoming more critical than ever to retail business operations, system alerting and monitoring is essential to ensure stability and availability.
PCMS’ state-of-the-art enterprise monitoring solutions take retail application alerting and monitoring to a new level with PoS business requirements being instrumental in driving the system’s management. Best-in-breed monitoring tools alert you promptly to any issue, so they can be resolved with minimal impact to trading.
Key benefits of retail alerting & monitoring solutions
- Identifies failure patterns, issues and technical problems covering a wider business-driven context
- Detects functional and technical issues across the retail estate
- Assists with the impact analysis, diagnosis and resolution of problems
- Can be extended to embrace new functional and non-functional enhancements to the PoS applications and services
- Designed, presented and secured for a range of users, from business operators right down to the 3rd line support technicians